Welcome to Canada's Favourite Questions and Answers Community, where you can ask practical questions and get sensible answers for free, without the need to register or login.

What do i do if my PRESTO card is lost or stolen?

+2 votes
At times, i can be quite clumsy and i do lose things often. I know that i lost a monthly TTC pass then, it becomes my bad luck if someone else picks it up, because now that person can use the lost and found monthly pass.
asked in City of Toronto by Abdul Tamir (189 points)

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register.

1 Answer

0 votes
If your card is stolen or lost:

1. Visit any of the 11 transit agencies that use PRESTO.

2. Call 1-877-378-6123 or 1-800-855-0511

If your card is registered, your money is protected. Your card will be cancelled and your money will be transferred to a new card. You are responsible for any costs incurred on your card uo to the first 24 hours after reporting its loss. You will however, need to pay 46 fee for your new card.
answered by Jake Lee (182 points)

Related questions

+1 vote
2 answers