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What do i do if my PRESTO card is lost or stolen?

+2 votes
At times, i can be quite clumsy and i do lose things often. I know that i lost a monthly TTC pass then, it becomes my bad luck if someone else picks it up, because now that person can use the lost and found monthly pass.
asked in City of Toronto by Abdul Tamir (207 points)

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1 Answer

0 votes
If your card is stolen or lost:

1. Visit any of the 11 transit agencies that use PRESTO.

2. Call 1-877-378-6123 or 1-800-855-0511

If your card is registered, your money is protected. Your card will be cancelled and your money will be transferred to a new card. You are responsible for any costs incurred on your card uo to the first 24 hours after reporting its loss. You will however, need to pay 46 fee for your new card.
answered by Jake Lee (202 points)

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