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How to change my ChatR mobile phone plan online without going to a ChatR wireless retail store?

+9 votes
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Instead of going to a ChatR wireless retail store for changing my pre paid chatR phone plan, I would like to know if I can do the same online. Some people would suggest why I don't go to the ChatR retail store and do it the easy way, but for me, the trip to go to the nearest place where the ChatR wireless phone store is located, could be very far away, since I live in a country side area away from the cities. Besides, I am a person who embraces technology and I have been spoilt by the easy availability of modern technology. However, if I can't change my ChatR mobile phone plan online, I would still drive far to get to the place where ChatR store is located and get it done there. It is not that I am lazy, but when desperation overtakes me, I would go to any extend to get things done, no matter what. If I can get things done the easy way, I usually fall for the easy method rather than the tough method.
asked in St. John's by Sophia White (133 points)

1 Answer

0 votes

The first time you signed up with Chatr wireless, they would have given you a temporary password for you to login into your Chatr account online. If you haven't received any temporary password or you have lost the password, you can simply call Chatr customer service at 1-800-485-9745, or call *611, Identify yourself and explain to them that you will need a password reset. Once you have a temporary password, you can then login into your "My Chatr" account online and change it to a new password for your own security.

To login to your Chatr Wireless online account, simply enter your phone number and your password. Once you are logged in, you will notice under the section "Account Status", there is your "Plan" type and the amount of monthly payment, you will pay each month. Just beside it, you will see an option to "Change Plan". Click on it, and you will see a list of all the available monthly phone plans. Click on the monthly phone plans you are interested in and then choose "Continue". Follow the instructions thereafter and you will have successfully changed your phone plan online.

answered by Ben Morris (142 points)

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